Sir, Madam.

German craftsmanship, combined with precision engineering is the reason I chose your eight-speed auto three-door coupe.

I’m writing to complain about faults with the automatic transmission which I found disappointing!

When I select ‘D’ for daytime, the car performs perfectly. It handles smoothly, the gear changes are undetectable.

However, when I select ’N’ for nighttime, the performance is somewhat unpredictable! No matter how I rev the engine, the car refuses to move!

When I selected ‘R’ for race-mode, the car flies backward!

To be honest, I’m beginning to wish I’d gone for the manual version!

Rachel